Last Updated: Thu, 25-Jul-2002

Terms and Conditions

(the small print)

The Co-operators will use reasonable endeavours to supply and maintain all their services. You will not be eligible for any compensation because you cannot use the service or because of failure, suspension or withdrawal of all or part of the service. We may change the service at any time. Regardless of anything else in these terms and conditions, our liability shall not exceed the proportionate amount of your subscription/payment for that service. The Company shall not be liable for any consequential losses you may suffer.

Prices and promotional offers are subject to change without notice.

Personal and business cheques are welcome, but will need to be cleared before the goods are shipped. This takes 5 working days from when we receive the cheque. Bankers Drafts and Building Society Drafts are acceptable, but will need verification and may take some time to clear. Postal Orders are accepted and are cleared immediately. You may also transfer funds directly into our bank account, in which case goods can be shipped straight away. Please contact us to obtain the details and procedures.

Our terms are payment on delivery of goods and services or upon collection of goods.

Education and Government orders are welcome subject to the institution's acceptance of our trading terms and conditions. Unless otherwise expressly stipulated by the Company, credit account invoices are due and payable in full within 28 days of the invoice date. If an invoice becomes overdue, we reserve the the right to charge interest on overdue amounts at 5% above Lloyds Bank Plc base lending rate from the time the amount becomes overdue, until the invoice is paid in full.

No property or title to goods shall pass from the Co-operators to the Customer until the full amount of the value of the goods has been credited to the Co-operators bank account, however the customer is responsible for the goods from the time of delivery and liability to insure the goods rests with the customer.

The Co-operators reserve the right to not accept cancellation of orders or the return of unwanted goods, however, at the Co-operators discretion it may be prepared to accept cancellations or returns subject to the payment of a restocking fee of 15% (minimum amount £25) and that the returned items are in a fully marketable condition. Cancellations must be made in writing after having called us, in advance, to obtain a "Cancellation Number".

The Co-operators can accept no liability for performance or late delivery of goods and products supplied. In any event, liability shall not be greater than the value of the goods supplied.

The Co-operators reserve the right to withold domain name transfers until all outstanding invoices are fully paid.

By reserving a domain name you agree to keep the Co-operators fully and effectively indemnified at all times and indemnify the Co-operators accordingly against all costs, claims, liabilities, actions and expenses arising directly or indirectly through your choice and use of domain name. Domain names are customer specific orders and therefore cannot be cancelled.